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Client Experiences

What clients have told us, in their words

These are condensed accounts from clients who have shared their experiences with us. Names and some details are adjusted with their permission to preserve privacy.

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340+

Client engagements completed

4.8

Average satisfaction rating

14+

Years in family law practice

Sat

Appointments available


Client Reviews

Experiences from clients across our three services

HA
Halimah A.
Petaling Jaya  ·  March 2025

I came in not knowing whether I was even in the right place. Puan Rashidah spent the full ninety minutes making sure I understood what my options were — and at no point did I feel pushed toward any of them. I left feeling clearer than I had in weeks. I have since referred two friends.

Service: Pre-Filing Consultation

DR
David R.
Bangsar  ·  February 2025

The property division process was slower than I expected going in — but Khairul explained at the start that taking time to get the EPF component right was worth it. He was correct. The final agreement covered things I had not thought to ask about. No surprises in the fee, either.

Service: Property Division Drafting

SL
Siti Lyana
Ampang  ·  January 2025

My situation involved both my late mother's estate and my own separation — a tangle. Lentera Keluarga handled both threads together rather than treating them as separate matters. The written file they gave me at the end made everything much easier to explain to my children later.

Service: Settled Family Estate Plan

KM
Krishnamurthy M.
Cheras  ·  March 2025

I had gone to two other firms before this one. Both gave me the impression they were trying to move me toward the most expensive option. Here, the first question was what I actually wanted for my family — not what I was prepared to spend. That alone made the difference.

Service: Pre-Filing Consultation

NB
Noor B.
Subang Jaya  ·  February 2025

We have a blended family — my husband and I each brought children from earlier marriages, and we own property in both our names. The estate plan they drafted addressed all of it in one document that actually made sense when we read it. My husband, who is not the legal type, said he finally understood what we had agreed to.

Service: Settled Family Estate Plan

TH
Tan H.
Mont Kiara  ·  April 2025

The matrimonial asset work was thorough — they picked up a jointly held savings account that I had entirely forgotten. The process took about three weeks, which was longer than I hoped, but the draft came back clearly written and with a walk-through session included. Worth the time.

Service: Property Division Drafting


In Depth

Three client journeys, in outline

Names and identifying details have been changed. Shared with client permission.

A couple at the edge of separation — reconsidering

Consultation · 2024

Situation

A couple in their mid-forties came in convinced they would need to go to court. They had two teenage children, a jointly held apartment in Kuala Lumpur, and separate EPF accounts of significantly different sizes.

What Happened

After a ninety-minute consultation, both parties agreed to pause formal proceedings. We outlined an informal arrangement that kept the children's schooling stable and preserved the property until the market was more favourable. No court involvement.

Outcome

Six months later, the couple returned for a property division agreement. No contested proceedings were ever filed. Both clients have since referred others to the practice.

A newly widowed client with a blended family

Estate Plan · 2025

Situation

A widow in her fifties with children from two marriages — one set of adult children, one set of minors — and an elderly mother in her care. The existing will was outdated and the EPF nomination listed a deceased relative.

What Happened

We drafted a new will, updated the EPF nomination, and created a trust provision for the minor children. Separately, we put in place a simple arrangement addressing the mother's care and the allocation of the family home on the client's death.

Outcome

The client received a clear written file covering all components. She described it as the first time she had seen the whole picture in one place. An optional annual review was scheduled for the following year.

Property division complicated by a jointly held business

Asset Drafting · 2024

Situation

A separating couple who jointly operated a small retail business, in addition to two residential properties and intermingled savings. Each party had their own legal representation for court proceedings, but both needed the asset division handled separately.

What Happened

We coordinated with both parties' solicitors to produce a standalone property division and business exit agreement. The process required four drafting sessions and took six weeks — longer than standard, because the business valuation was contested.

Outcome

Both parties signed a comprehensive asset division agreement. The business was transferred to one party with an agreed payment schedule to the other. The residential properties were allocated with clear terms for one property to be sold within twelve months.


Professional Standing

Credentials and memberships

Malaysian Bar

Practising certificates current for all solicitors

Commended 2023

Malaysian Legal Awards, Family Law Category

PDPA 2010

Client data handled in compliance with Malaysian law

Annual CPD

Continuing professional development completed each year

Find Us

Office & Contact Details

Phone
+60 14-628 7395
Email
[email protected]
Address

Suite 5A, Jalan Sultan Ismail,
50250 Kuala Lumpur

Hours

Mon–Fri: 9am–5:30pm
Sat: 9am–12:30pm

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